Effective Date: December 2024
At Knowcrate, hum aapki privacy ko bahut seriously lete hain. Yeh Privacy Policy page aapko batata hai ki hum aapke personal data ko kaise collect, use, aur protect karte hain jab aap humare website ya platform ko visit karte hain ya humari services ka use karte hain. Humari website ka use karne se aap hamari Privacy Policy ko accept karte hain.
1. Information We Collect
Hum aapki personal information ko do tareekon se collect karte hain:
- Personal Information: Jab aap humare website par account banate hain, ya hamari services ka use karte hain, toh hum aapka naam, email address, phone number, payment details, aur other personal information collect karte hain.
- Non-Personal Information: Hum aapke website use karne ke dauran kuch non-personal data bhi collect karte hain, jaise aapka IP address, browser type, device information, aur usage data, taaki hum apni website aur services ko improve kar sakein.
2. How We Use Your Information
Hum aapke personal data ka use following purposes ke liye karte hain:
- Services Provide Karna: Aapko requested services provide karne ke liye, jaise knowledge management tools aur customer support.
- Communication: Aapko product updates, offers, aur important notifications bhejne ke liye.
- Improvement: Humare products aur services ko improve karne ke liye.
- Legal Obligations: Agar koi legal requirement ho, toh hum aapka data share kar sakte hain.
3. How We Protect Your Information
Knowcrate aapki personal information ko protect karne ke liye advanced security measures use karta hai. Hum encryption, secure server connections, aur other security protocols ka use karte hain, taaki aapka data safe rahe. Lekin, online communication aur data storage mein kuch risks ho sakte hain, aur hum kisi bhi security breach ke liye 100% guarantee nahi de sakte.
4. Sharing Your Information
Hum aapki personal information ko third parties ke saath share nahi karte, jab tak ki:
- Service Providers: Hum third-party companies ka use karte hain jo humari services ko run karne mein madad karti hain, jaise payment processing aur email services. Yeh third parties aapki information ko sirf un specific tasks ke liye use karte hain, aur unhe confidentiality agreements ke through bound kiya gaya hai.
- Legal Requirements: Agar humare liye koi legal obligation ho, toh hum aapka data share kar sakte hain, jaise ki court orders ya regulatory authorities ke liye.
5. Cookies and Tracking Technologies
Hum apni website par cookies aur similar technologies use karte hain, jo aapke browsing preferences ko track karte hain. Cookies aapki website browsing ko improve karne, user experience personalize karne aur analytics gather karne mein madad karte hain.
Agar aap cookies ko disable karna chahte hain, toh aap apne browser settings mein jaake cookies ko block ya delete kar sakte hain, lekin isse aapka experience thoda affect ho sakta hai.
6. Your Rights and Choices
Aapko apni personal information par kuch rights milte hain, jo aapko allow karte hain ki aap apni information ko access, update, ya delete kar sakein. Agar aap apni personal information ke baare mein koi request karna chahte hain, toh aap humse contact kar sakte hain.
Aap apni email preferences ko bhi manage kar sakte hain. Agar aap hamare promotional emails ko receive nahi karna chahte, toh aap unsubscribe kar sakte hain.
7. Data Retention
Hum aapki personal information ko tab tak retain karte hain jab tak wo aapke account ya humari services ke liye zaroori hoti hai, ya jab tak ki humare paas legal ya business obligations na ho.
8. Changes to this Privacy Policy
Hum apni Privacy Policy ko time-to-time update kar sakte hain. Agar hum koi significant changes karte hain, toh hum aapko email ya website notification ke through inform karenge. Nayi Privacy Policy ko humari website par post kar diya jayega, aur effective date ko update kar diya jayega.
9. Contact Us
Agar aapko humari Privacy Policy ke baare mein koi questions hain, ya agar aap apni personal information ko access, update, ya delete karna chahte hain, toh aap humse contact kar sakte hain:
Email: help@knowcrate.com
Phone: +91-9650781432
Last Updated: December 2024